MELBOURNE FLOOD EMERGENCY SERVICES
Flood events can be traumatic, but our professional team is here to ease your stress.
Experienced Technicians · Quality Workmanship · State-of-the-Art Equipment
What Makes Us Different?
- Onsite Within One Hour
- 24/7 Emergency Service
- Free Inspection
- Free Advice
- Decades of Restoration Experience
- Insurance Claim Experts
Our Services
INSPECTION
Prompt inspection is essential to accurately assess the true extent of flood damage.
Professional service from start to finish.
Our inspection process will help put your mind at ease. We provide rapid response, clear professional communication, and outstanding workmanship seven days a week.
MOVING FURNITURE AND CONTENTS
Limit secondary damage to your contents.
Moving furniture and contents in a water-damaged property can be a big job. We limit secondary damage to your contents by moving them to dry parts of your home or storing them offsite.
WATER EXTRACTION
Prompt extraction of excess water may eliminate or reduce secondary flood damage such as mould.
Surface water removal is a key service we offer.
Our company will delight you with its water extraction services. One of our key services is removing surface water from carpets and hard floors.
INSTALLATION OF DRYING EQUIPMENT
Prompt installation of professional-grade drying equipment may accelerate the flood damage restoration process.
We use a range of drying equipment and tools to remove water from your home. Our fully trained Melbourne Flood Emergency technicians have the experience to choose the appropriate device.
MEASURING MOISTURE LEVELS
Accurately measuring moisture levels within walls, floors and other surfaces is essential for thorough restoration.
Professional moisture measurement tools.
Accurate moisture measurement inside a water-damaged property is a crucial service. Without these tools, professional-quality water damage restoration is not possible.
CLEANING AND SANITISATION
Carpet cleaning alone is not enough after flood water has entered your property.
Sanitisation is essential for your health.
We also sanitise your carpets with the latest cleaning solutions after using the most effective deep cleaning and stain-removal techniques.
INSURANCE REPORTING
Our insurance claim assistance kicks in where you have made home/contents claim for a water or mould damage event. Our company understands that water ingress may be a very unwelcome interruption to your routine.
OFFSITE CONTENTS STORING
Offsite storage is only required in cases of severe flood damage. It could be where the water source was contaminated or where the entire property experienced water ingress.
RUBBISH REMOVAL
Our rubbish removal service may be the last part of our restoration service. Water damaged properties vary quite a bit. Sometimes just one carpet is slightly water affected; other times, a whole house is submersed in a metre of contaminated water.
Crucial Information
Water damage events vary quite a bit. We need as much information as possible. The following questions are repeated to help our technicians to prepare for your specific water ingress incident:
- When did the flood damage take place?
- Where did the water come from?
- Is the whole of your property wet?
- How much water is sitting in your home?
- Are carpets/contents affected?
- Have you got pets or small children?
- Have you got household insurance?
The more information you can provide to our office, the better.
Free Inspection
Flood damage work can be complicated and involve a few visits. The more prepared our technicians are before they start, the more effective the process becomes.
Things to Consider in a Water Event
- Call Us Immediately: Quick responses can significantly reduce damage.
- Avoid Natural Drying: Letting it dry naturally can lead to mould growth.
- Don’t Rely on Extraction Alone: This approach may not be enough.
- Consider Health Risks: Trying to save money can endanger your family’s health.
- Sick Homes and Flooding: There’s often a direct connection between flooding and health issues.
- Professional Restoration: It can be time-consuming and expensive but essential.
- Best Practices: Our technicians follow the best restoration practices at all times.
- State-of-the-art equipment: We use advanced tools and scientific moisture detection.
- Experienced Team: Our skilled owner-operators ensure the job gets done right.
Our Services Cover All Restoration Challenges
- Inspection and Quotation
- Moving of Furniture and Contents
- Water Extraction from Floors, Carpet and Soft Furnishings
- Carpet and Underlay Drying
- Carpet Re-laying and Underlay Replacement
- Cleaning of Carpets, Rugs, Mattresses, Upholstery, Tiles
- Sanitisation of Floors and Soft Furnishings
- Structural Drying of Ceilings, Walls and Floors
- Timber Floor Restoration
- Floating Floor Replacement
- Mould Removal
- Air Purification
- Insurance Claim Assistance
- Offsite Contents Storage
- Rubbish Removal
We work with all the major insurance companies. Our Melbourne Flood Emergency service goes that bit further.
What are the Most Serious Types of Water Damage?
1. Black Water
Black water contains E. Coli and poses serious health risks. Examples of black water contamination include sewage backups and river flooding. When E. Coli is present, soft furnishings are often not salvageable.
To address black water contamination, we recommend drying all surfaces and thoroughly disinfecting them. Our technicians will handle the disposal process for damaged items, taking photographs for documentation. Insurance companies may require a list of discarded items along with their valuations.
In severe cases, it may be best for you to vacate your home while repairs are underway temporarily. Our technicians will guide you through the necessary steps.
For more information on different types of water ingress, check out Clean Water | Grey Water | Black Water
2. Where Electrocution is Possible
Electrocution can occur when water contacts electrical wiring. This risk arises if water levels reach the height of electrical sockets or water flows inside a wall cavity. You may need an electrician to ensure your home is safe in both cases.
Summing Up
- We specialise in Melbourne flood emergencies.
- Commercial or domestic properties.
- Private or insurance customers.
- We service all suburbs.
- We are available 7 days a week.
- We have the experience, training, and equipment to look after your wet home or business.
- All types of water damage.
Here’s What Our Happy Customers Say
So Happy with His Service
"On Sunday, my hot water heater flooded our apartment. Amila dried my carpets very quickly. I am so happy with his service.”So Happy with His Service
Nicole in St KildaPrompt and Professional
"This company does what they say they will do. Peter and his team took care of my water damage. Prompt and professional.”Prompt and Professional
Jason in BerwickThese Guys Know Their Flood Damage Stuff
"These guys know their flood damage stuff. Even talked to my insurance company for me.”These Guys Know Their Flood Damage Stuff
Karen in Tullamarine
The 3 Different Types of Water Damage
CLEAN WATER DAMAGE
This is the easiest type of water damage for us to deal with. We use moisture meters and thermal imaging to get an accurate idea of the extent of your water ingress.
Professional inspection will show you the true damage.
Contaminated water may pose a health threat to you and your family. Making sure the water is clean helps us complete the appropriate workplace safety assessment.
GREY WATER DAMAGE
The classification of this water damage class is perhaps the most complicated. The water can initially be quite clean.
Our technicians will look at factors to determine the water classification.
As the days go by the contamination will increase to the level where it is classed as black water instead of grey.
BLACK WATER DAMAGE
This is the most severe type of water damage. It causes significant damage to contents and structures. Most of the damage cannot be restored.
This level of water damage is best left to the professionals.
Black water can have a distinct odour. There are quite often visual markers present, thus making correct classification easy.
