Inspection
Inspection of Damage
Our inspection process will go some way to put your mind at ease.
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Rapid Response.
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Clear Professional Communication.
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7 Days a Week.
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Outstanding Workmanship.
The Inspection of a Water Damage Event is Always Our Starting Point
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It helps our technicians to scope the work required. This means what needs to be done to return your property to pre-loss condition.
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Our initial phone contact is a good place to form an idea of the damage. It is also helpful to look at photos that you may have sent.
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An on-site assessment of the water ingress will be much more accurate. Melbourne Flood Emergency staff can determine the extent of the damage.
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This involves making sure that it is safe for you to stay in your home.
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We look at how affected your soft furnishings are.
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Is there any structural water damage to consider?
After the inspection, we can confirm whether water extraction, moisture measurement or insurance claim reporting is needed before restoration begins.
Part of Our Process is to Measure Moisture in Carpets, Contents and Structures
FACT CHECK:
Home owners are very likely to underestimate the water damage.
Professional water damage inspection will show you the true damage that has occurred in your property.
Signs of Water Damage
Some things are very obvious, and others may be hidden to the untrained eye. They include:
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Water on floors and in carpets.
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Stained ceilings.
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Damage to insulation.
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Warped floating floors.
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Brick or concrete efflorescence.
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Loose tiles.
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Warped vinyl floors
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Swollen skirting boards
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Peeling paint.
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Visible mould.
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Carpets that have shrunk or expanded.
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Permanent stains on carpets.
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Carpet delamination.
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Damp musty smells.
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Rusty or mouldy smooth edge.
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Underlay disintegration.
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Doors that have expanded.
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Gyprock softness.
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Loss of electricity in the home.
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Concrete cancer.
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Base damage of plywood/compressed wooden furniture.
Signs of water damage can be found in many places. We specialise in identifying the damage.
If wet carpets, swollen skirting boards, visible mould or damp smells are present, our team may recommend drying wet carpet, mould removal or professional cleaning and sanitisation as the next step.
We Establish Trust
This is done through our experienced technicians giving you technical advice. The water damage event would be most likely be the very first time that large volumes of water entered your home. Part of our inspection process is to explain to you how matters are restored in a professional manner.
Costing Our Restoration Work
Professional water damage restoration is not cheap. Our technicians will furnish you with a detailed breakdown of the restoration costs involved.
FACT CHECK:
Uncompleted/amateur restoration leads to secondary damage.
We know it is tempting to try and save money. Everybody feels that way. When water damages a property, it is best to do things by the book. It is true to say that most carpet cleaners are not professional water damage restorers. They lack the training, equipment and experience required.
Get a Melbourne Flood Emergency Specialist to attend today.
The 3 Different Types of Water Damage
CLEAN WATER DAMAGE
This is the easiest type of water damage for us to deal with. We use moisture meters and thermal imaging to get an accurate idea of the extent of your water ingress.
Professional inspection will show you the true damage.
Contaminated water may pose a health threat to you and your family. Making sure the water is clean helps us complete the appropriate workplace safety assessment.
GREY WATER DAMAGE
The classification of this water damage class is perhaps the most complicated. The water can initially be quite clean.
Our technicians will look at factors to determine the water classification.
As the days go by the contamination will increase to the level where it is classed as black water instead of grey.
BLACK WATER DAMAGE
This is the most severe type of water damage. It causes significant damage to contents and structures. Most of the damage cannot be restored.
This level of water damage is best left to the professionals.
Black water can have a distinct odour. There are quite often visual markers present, thus making correct classification easy.
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